FAQ

I88 FAQ — Answers to all your questions
in one place

From registration to withdrawal — every question you might have about i88 is answered here in plain English.

Search any question — e.g., "How do I claim a bonus?"
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Registration & Account

Step-by-step guide to opening an account — required information, age restrictions, and KYC verification.

Account

Deposits & Payments

How to deposit using bKash, Nagad, and Rocket — minimum amounts and processing times.

Payment

Withdrawals & Cashouts

How to withdraw, how long it takes, maximum limits, and the verification process.

Withdraw

Bonuses & Promotions

How to claim and use your welcome bonus, reload bonus, cashback, and referral offers.

Bonus

Games & Betting

Rules and tips for Live Casino, Sports Betting, Bingo, and Fish Games.

Games

Security & Privacy

Everything you need to know about account security, password resets, two-step verification, and data privacy.

Security

i88 FAQ — Why This Page Exists

New members join i88 every day, and they come with all kinds of questions. Some want to know how to i88 FAQhow to register, how to claim a bonus, or how withdrawals work. This page brings together the most frequently asked questions with clear, straightforward answers.

Whether you're a new i88 member or a returning one with unanswered questions — this i88 FAQ This page is built for you. Every answer is based on real experience, with no complicated jargon.

Questions are organized by topic below. Click any section to jump straight to the answers. If you can't find what you're looking for, ask us directly via live chat support — we're always here.

Tips: Use the left-side menu to jump directly to any section and save time.

Registration & Account

To create an account on i88, you'll need an active mobile number, a strong password, and your full name. The mobile number must be your own, as it will be used for OTP verification during registration. Your national ID (NID) may be required later for withdrawals.

You must be at least 18 years old to register on i88. Account creation by anyone under 18 is strictly prohibited. We follow responsible gaming policies and conduct age verification accordingly.

No, each person may only operate one account. Creating multiple accounts using the same mobile number or NID is not allowed. If detected, all associated accounts may be suspended and any balance forfeited.

For KYC verification, you'll need to upload photos of both the front and back of your national ID, along with a selfie. Log in to your account, go to the "Verification" menu, and upload the required images. Verification is usually completed within 24 hours.

Deposits & Payments

i88 accepts deposits via bKash, Nagad, Rocket, Upay, and bank transfer. Mobile banking options are the most popular due to their speed and convenience. Cryptocurrency support is also available in certain cases.

The minimum deposit on i88 is just BDT 300. This is lower than most other platforms in Bangladesh, making it accessible for new members. The minimum amount may change during special promotions.

Deposits made via bKash, Nagad, or Rocket typically reflect in your balance within 1–5 minutes. Bank transfers may take 1–2 hours. If your balance hasn't updated after 15 minutes, contact live chat with your transaction ID.

i88 does not charge any deposit fees. However, your mobile banking provider (such as bKash or Nagad) may deduct a send money fee. That charge is governed by the provider's own policy and is outside i88's control.

Withdrawals & Cashouts

Withdrawal requests are typically processed within 15–30 minutes. However, first-time withdrawals or large amounts may take up to 24 hours for additional verification. Verified accounts enjoy the fastest withdrawal times.

The minimum withdrawal on i88 is BDT 500, and the maximum per transaction is BDT 500,000. Daily and monthly limits may vary based on your account level. VIP members enjoy higher limits.

Common reasons for a rejected withdrawal include: incomplete KYC verification, unmet bonus wagering requirements, or incorrect bank details. Check your account notifications for a description of the issue. If you're still unsure, contact live chat for assistance.

Bonuses & Promotions

New members at i88 can receive a welcome bonus of up to 150% on their first deposit. For example, a deposit of BDT 1,000 earns an extra BDT 1,500 in bonus funds. Bonus amounts and terms may change from time to time, so check the promotions page for the latest details.

Wagering requirements refer to how many times you must bet your bonus before you can withdraw it. For example, if your bonus is BDT 1,000 with a 10x wagering requirement, you need to place a total of BDT 10,000 in bets before withdrawing. Terms vary by bonus, so read the conditions before claiming.

Log in to your account, go to the "Referral" or "Invite Friends" section, and share your unique referral link or code. When a friend you refer registers and makes their first deposit, you'll receive the designated bonus.

Games & Betting

i88 features Live Casino games (baccarat, roulette, blackjack, Dragon Tiger), Sports Betting (cricket, football, kabaddi), bingo, fish games, slots, and much more. New games are added regularly.

The minimum bet in Live Casino varies by game. It generally starts from BDT 10, with a maximum limit of up to BDT 1,00,000. The minimum and maximum bet for each table is displayed before you join.

i88 offers betting on cricket, football, tennis, badminton, kabaddi, basketball, and more. Live betting is available for major international tournaments including the IPL, World Cup, and Premier League.

App & Devices

The i88 app is available directly from our App Page available for download. Separate versions are available for Android and iOS. The app may not be listed on Google Play or the App Store, so always download from the official site.

To install a third-party APK on Android, go to Settings → Security → Unknown Sources and enable it. Then open the downloaded APK file and tap Install. Once the installation is complete, it's a good idea to turn Unknown Sources back off for security.

Yes, you can log in to both the website and the app using your single i88 account. Your balance, bonuses, and game history remain the same across all platforms. You can also be logged in on multiple devices at the same time.

Security & Privacy

Yes, i88 uses SSL encryption and advanced security technology to keep your personal and financial data safe. We never sell your information to third parties. For more details, please see our Privacy Policy Read.

On the login page, click the "Forgot Password?" link. An OTP code will be sent to your registered mobile number. Use the code to set a new password. The whole process takes 2–3 minutes. Choose a strong password that includes uppercase letters, numbers, and symbols.

If you notice any unfamiliar login or transaction on your account, change your password immediately and notify us via live chat or email. We will investigate your account promptly and take the necessary action.

Support & Contact

There are three ways to reach i88: live chat on the site (fastest), email at [email protected], and in-app chat. Live chat typically responds within 2–5 minutes; email replies are sent within 24 hours.

Yes, i88 provides full Bengali-language support for members in Bangladesh. Our support team is fluent in both spoken and written Bengali, available 24/7, 7 days a week.

For any complaint or issue, send a detailed message to [email protected]. Include your username, a description of the problem, and any relevant screenshots. We aim to respond within 48 hours.

Join i88 Now!

Got no more questions? Open your account now and enjoy Live Casino, Sports Betting, bingo, and fish games. A special welcome bonus is waiting for all new members.

  • Registration completed in just 2 minutes
  • Welcome Bonus up to 150%
  • bKash / Nagad / Rocket Support
  • 24/7 Bengali Support
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